We build operations systems that allow your remote team to work efficiently — without the founder.
Operations consulting and systems implementation for businesses past their first scale.
Sound familiar.
This isn't a people problem. It's a systems problem.
- Your team asks you the same questions every week.
- Projects slip through the cracks because no one knows who owns what.
- You've tried tools before, but nobody actually uses them.
- You can't step away for a week without everything falling apart.
The complete operations system.
We take your messy, scattered processes and turn them into a structured system your team actually follows. One audit. One build. One system that runs without you in the room.
Every process documented.
Step-by-step workflows with clear ownership for every deliverable. Nothing left in someone's head.
One system, fully built.
Templates, automations, and boards customised to how your team actually works.
Your team, trained and running.
Hands-on training session plus a tutorial guide they can reference any time.
Before we touch any tool, we map everything.
We go through every stage of your business — tasks, departments, deliverables, revisions, handoffs. Everything gets mapped. Then we build the optimised workflow inside your management tool.
Process Map
Lahko Dashboard
Board View
Asana
Task Templates
AsanaSix phases. From kickoff to handoff.
Discovery
We learn your business, team, products, and pain points.
KickoffOnboarding
Welcome package, questionnaire, and we set up your client workspace.
SetupOperations Audit
We sit with you and map every process, step by step. Recorded and transcribed.
AuditDocumentation
We structure workflows, map ownership, and build a visual process framework.
MappingSystem Build
Your entire project management system — boards, templates, automations, views.
BuildTraining & Handoff
We train your team, deliver a tutorial guide, and provide one week of Q&A support.
HandoffTypical delivery — 4 to 6 weeks from kickoff to handoff
Numbers, not vanity.
Two ways to work with us.
Complete operations system
We audit your operations, document every process, build your full project management system, and train your team.
- Operations audit and process mapping
- Visual workflow framework
- Full system build (Asana, Monday, ClickUp)
- Templates, automations, views
- Team training and tutorial documentation
- One week of Q&A support
Ongoing operations management
We manage the system we built. Task tracking, follow-ups, weekly reports, process maintenance, strategy calls.
- Dedicated operations specialist
- Weekly status reports
- Process maintenance and SOP updates
- Monthly strategy call
- Escalation support
What they say.
Thiane was outstanding. She was professional, conscientious, and delivered quality work on time. I would definitely hire her again for future projects.
She took a bunch of things scattered across docs, emails, and my brain, and within a few weeks built a full Asana setup from scratch that actually made sense for how we work. Now everything's organised, automated, and moving without me needing to check in all the time.
She took our studio-based setup and turned it into a fully digital operation. She built our entire system in Asana from scratch, trained the team, created SOPs, and got everyone aligned fast. One of the most reliable and sharp professionals I've worked with.
Thiane is not only a pleasure to be around — she is a natural superstar. A classic fastball pitcher who is just getting started. One of the most gifted and talented individuals I've seen in a long time. We are fortunate to have met her and to work with her.
Thiane is one of the smartest and most driven people I have met. I have zero doubts she will accomplish incredible things. I consider myself lucky to have had the chance to work with her and experience her brilliance.
Tool-agnostic. We build in what fits.
Let's build the system your business runs on.
Send a note or book a 30-minute call. We'll come back with a short questionnaire so we can walk in prepared.
Book a Call